Get your full deposit back by preparing smartly for the final inspection. Focus on what landlords actually check – kitchens, bathrooms, carpets, and walls, and photograph rooms before and after cleaning. Remove limescale on taps and showers, and keep invoices for supplies or any professional help. Schedule the walk-through a few days before your tenancy ends and plan to attend.
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Inspectors pass properties that match the check-in inventory on cleanliness and condition, room by room. Read the paperwork like an auditor, decide what “clean” means for each surface, and plan time where failure is most common in London flats. Use the inventory as the inspection checklist for tenants so the judgement is consistent and defensible.
Lettings agents expect every area to present as at move-in with fair wear only and no hygiene risks. Surfaces must be grease-free on touch, glass should show no streaks at 1-2 metres in normal light, fixtures need to work without sticking, and flooring must be vacuumed edge-to-edge with visible dust lines removed. Kitchens and bathrooms carry the most weight, followed by walls, woodwork, and flooring; limescale on taps and screens in hard water areas draws immediate attention. Acceptance is judged against the inventory notes and photos.
Start by matching the inventory’s order and camera angles. Highlight any “new at move-in” notes for appliances, sanitaryware, and paintwork, because those items are usually checked more strictly.
Mark allowed wear separately from damage – a light scuff near a desk is wear, a gouge or chipped enamel is damage that triggers a different process. Where the inventory gives limited description, write a pass test you can demonstrate: door tops dust-free on swipe, extractor filters free of visible grease, tile grout free of soap film on fingertip.
Pro tip: stand where the agent will, such as the doorway or window line, and use daylight first, then a cool-white torch at 30-45 degrees to reveal residue.
Define what “done” looks like before you start; it saves rework during the walk-through.
Add a simple functional check where relevant – fan extraction felt at hand, cistern refill within 30-60 seconds without continuous running, hob igniters fire reliably. If you cannot pass these tests after one cycle, plan a second pass for just the failed items rather than reworking the whole room.
Allocate time where deductions usually happen. In a typical 1-bed flat, allow 90-120 minutes for kitchen including appliances, 60-90 minutes for bathroom, 30-45 minutes for dusting and woodwork, and 30-45 minutes for floors and edges. In a 2-bed, add 20-30 minutes per extra room for walls, woodwork, and storage. Sequence heavy soils first so dwell times can work while you dust and detail elsewhere; finish with glass and floors to avoid fresh marks. Keep a recheck window at the end for any items that failed your own tests; mark those on a doorframe note so you do not miss them during the walk-through.
Close the section by saving your pass tests and timings alongside the inventory. When the agent arrives, you can show exactly how each room meets the documented standard.
Clear evidence wins deposit disputes. Build a photo record that mirrors the inventory and bundle receipts so an agent can verify work in minutes. Aim for 6-10 photos per room at 12 MP or higher, mixing wide frames and close-ups that show surfaces free of visible soil.
Photos must allow like-for-like comparison with the check-in set. Frame wide shots from doorway and room centre at 1.5-2.5 metres, then add close-ups for taps, hobs, grout lines, and seals. Keep framing consistent between before and after, and shoot in natural light where possible to avoid glare. If glass or steel flares, angle the camera 15-30 degrees or reduce exposure by 0.3-0.7 EV to keep residue visible. Timestamp every image; retain EXIF data.
Pro tip: include a neutral card or sheet of paper in one frame per area to stabilise white balance across the set.
Receipts back up the work and materials used. Capture clear scans at 300 dpi for cleaning agents, pads, bags, blade refills, and any equipment hire. File names should read cleanly for an agent – date, area or item, supplier, and purpose, for example “2025-09-18_bathroom_limescale_remover_receipt.jpg”. For any contractor assistance, include company name, date, scope line, and contact. Retain product labels for pH or material compatibility notes where relevant to surfaces such as chrome, enamel, or stone.
Assemble one pack so the agent can validate rooms quickly and without digging through folders. Order materials to match the inventory and keep before-after pairs adjacent. Add a short cover note that states property address, inspection date, and any minor repairs completed, then export a single PDF or zip so the set is easy to share.
Close by keeping the pack ready 24-48 hours before handover, then re-shoot any areas you re-clean so the “after” set stays current and defensible.
Minor faults and hygiene misses trigger deductions more often than heavy soil. Clear them in one sweep and judge work against inspection tests, not effort. Keep choices surface-safe and measurable so the tenancy checkout inspection runs smoothly.
Inspectors judge condition against the check-in inventory rather than a label on the work. Focus on visible soils, odour sources, and function checks in high-risk areas and use pass tests the agent can repeat. Where heavy build-up exists, target only the items that would fail a visual or touch test and document the change with before-after photos.
Small repairs remove easy reasons to fail a room. Prioritise items that catch the eye or hand during a walkthrough.
Pro tip: run a fingertip line along door tops and skirting before photos to confirm dust-free edges.
Lime bloom around taps, screens, and grout reads as neglect in London flats. Use an acidic descaler at pH 2-3 with a 3-7 minute dwell on chrome and glass, agitate with a non-scratch pad, then rinse and neutralise with a mild detergent.
If the surface is natural stone or acid-sensitive enamel, switch to a neutral cleaner at pH 7 and a plastic scraper, then polish dry with 320-400 GSM microfibre.
Failure signals include white haze on glass, rough tap aerators, and gritty grout. Correct by repeating a shorter dwell and finishing with a dry buff to prevent water spotting.
A clean room still fails if fixtures do not work as expected. Run quick, repeatable tests and note outcomes for the agent.
Pro tip: record short clips for borderline items so the inspector sees operation as you found it.
Close by logging what you repaired and cleaned so the evidence ties to each room in the inventory. If anything still risks a deduction on time or tooling, escalate early in your plan rather than chasing it at the walk-through.
Choose the route that meets checkout standards on first review. Weigh hours, soil level, and equipment gaps against the property size and deadline. Use simple pass tests and realistic ranges before committing to DIY.
Base the plan on rooms, soils, and access. Studios with light use fit into 3-4 hours of focused work. A typical 1-bed with appliance interiors and a limescale-prone bathroom needs 5-7 hours. Most 2-beds require 7-10 hours when ovens, shower glass, and inside cupboards are included. Add 30-45 minutes where parking limits loading or rubbish runs. Risk rises with baked-on oven carbon, etched shower glass from hard water, nicotine film, pet odour, or mixed wall touch-ups. If two or more high-risk items remain inside a 48-hour window, professional help is the safer call.
Scenario | Time needed | Deposit risk | Equipment required | Expected outcome | Documentation confidence |
---|---|---|---|---|---|
Studio, light soil | 3-4 hours | Low | Neutral cleaner, glass cleaner, 320-400 GSM microfibre | Likely meets checkout on first review | High with matched photo angles |
1-bed, greasy oven + limescale | 5-7 hours | Medium | Alkaline oven gel, acidic descaler pH 2-3, scraper, non-scratch pads | May need a targeted recheck | Medium if before-after pairs are clear |
2-bed, pets + wall marks | 7-10 hours | Medium-high | Enzymatic deodoriser, touch-in paint, HEPA vac | Meets standard if odour and marks resolve | Medium with odour log and photos |
Any size, short on time (<48 hours) | 2 cleaners for 3-5 hours | Low-medium | Trade tools on van, waste handling | Higher chance of one-and-done clean | High with work report and invoice |
Choose the row that mirrors your property and soils, then commit. If you sit between rows, plan a short second pass for just the stubborn items rather than reworking whole rooms.
Two quick checks tell you when to escalate. First, if pass tests still fail after a second cycle, output will not improve without stronger chemistry or tools. Second, if remaining hours are less than one full pass of kitchen and bathroom plus a recheck window, deductions become likely.
Pro tip: get appliance interiors and limescale treatment confirmed in writing so the scope covers common checkout points.
Wrap the decision by matching hours and risk to the outcome you need. If you want the safe route, you can book end of tenancy cleaning in London and cover the checkout standard in one visit.
Book the appointment with a small buffer, arrive with a tidy evidence pack, and agree any follow-up in writing. Aim for a focused 15-30 minute review, room by room, using the check-in inventory as the yardstick for end of tenancy cleaning.
Set the date early so there is time to correct any findings. Confirm access window, key handover point, lift or parking constraints, and whether appliances and outdoor areas are included. If the agent cannot meet within 48 hours of move-out, ask for the slot 2-3 days before key return so you still have a working day to address small items. If you discover a new issue during prep, reschedule by 24 hours rather than rushing a fix that may fail on review. I carry a simple agenda with time blocks per room so the visit stays on pace.
Lead with the inventory order so comparisons are easy. Open each room with a wide photo taken from the doorway, then show paired before-after frames for high-risk points such as oven interiors, shower glass, taps, grout lines, and skirting tops. Keep receipts and product labels ready if surface compatibility is queried, for example acidic descaler used on chrome and neutral cleaner on stone.
Acceptance cues are practical and repeatable – glass that reads clear at 1-2 metres in normal light, worktops that wipe clean on a dry tissue without smearing, extractor filters free of visible grease, and taps that run smoothly after aerator flush.
If the agent uses a torch at a shallow angle and sees haze, replicate the angle and either buff dry or log a short rework plan on the spot.
Pro tip: keep the evidence pack offline on a tablet so photos and timestamps load instantly in buildings with poor signal.
Close each room by asking whether it is accepted or pending. For any pending item, write one line that names the room, the fail point, the remedy, and the deadline, for example bathroom screen haze to be re-buffed and re-shot by 18.00 tomorrow. Request an itemised list for anything that could affect the deposit and ask for acceptance wording such as accepted subject to the noted items by the stated time. If feedback is verbal only, read back the actions and send a brief confirmation with the same wording so both sides have a record. Where a recheck is needed, agree the method in advance, either photo confirmation or a short revisit, and keep the updated photos paired to the original angles.
Close the walk-through by confirming keys, meter readings if relevant, and how final confirmation will be sent. A booked slot with clear evidence and written actions reduces disputes and keeps the deposit process moving.
Treat the last day as control work, not heavy lifting. Lock three variables and the checkout tends to pass cleanly – time blocks, chemistry choice, and evidence discipline. Set short windows for fixes, keep exposure under 4 minutes when testing stronger products, and default to neutral pH on unknown surfaces or mixed finishes.
Use simple if-then rules to stay out of trouble. If two high-risk items remain and you have under 2 hours, prioritise the one that shows in photos first and defer anything that needs curing time. If a squeegee drags on dry glass, lower product load by half and switch to a fresh cloth rather than pushing harder. If odour returns after 10 minutes of ventilation, isolate the source and remove it instead of masking.
Run a two-stage cadence and freeze the record. Do a controlled check 12-24 hours before handover to catch slow setbacks, then a final pass 45-60 minutes before keys under the same lighting the agent will use. After any correction, replace cloth sets and capture new frames so the evidence aligns with the property state at release.
A landlord cannot legally insist on one named company, but many agents require evidence of professional cleaning to release the deposit. In practice this often means presenting an invoice that matches the end of tenancy cleaning scope. DIY work can be thorough, but without an invoice some agents may dispute standards, so weigh the risk before deciding.
Use paired images that replicate the inventory viewpoints under normal room light, add close-ups for high-risk touchpoints, and keep EXIF data intact. A brief “what was done, where, with what” note acts as an inspection checklist for tenants and speeds acceptance.
Finish heavy work 24-36 hours ahead so moisture and product traces settle, then run a short reset 1-2 hours before the appointment. Aim for dry, stable surfaces that read clean at typical viewing distance.
Ask which areas must be evidenced professionally and request that scope in writing. If time is tight or risk is high, you can book end of tenancy cleaning so the invoice and scope align with checkout expectations.
Charges should reflect a change from the check-in state. Present side-by-side frames and highlight unchanged features, and include a short note on safe chemistry used for any attempt to improve the area.
Request an itemised note with a clear remedy and deadline, propose photo confirmation for minor items, and keep your evidence pack intact. If a revisit is needed, agree the access window and acceptance wording in writing on the same day.
Hi, I’m Svetlana Georgieva, but you can call me Clara. As the co-founder and heart behind Samyx Cleaning, I’m devoted to sharing the art of a clean space. Let’s journey into a cleaner, more joyful life together with tips from London's cleaning experts.
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