Routes are planned by zone and traffic. Entrances and lifts are serviced first because every resident passes them, then stairs and landings, then corridors and bin areas. The team works to a checklist mapped to the building layout, so no landing gets skipped because it sits between floors, and supervisors rotate focus when weather or occupancy raises soil levels.
A standard visit covers:
- Floors hoovered and mopped with a pH-neutral finish that does not hold footprints
- Handrails, switches, door plates and entry keypads sanitised – the touch points residents actually notice
- Glass doors, mirrors and lift panels polished
- Skirting, corners and thresholds detailed
- Bin stores swept, spills treated, lids wiped – odour control matters more here than anywhere else in the block
- Entrance mats shaken or rotated per schedule
Where the estate includes external approaches, entrance paving is swept and litter removed within scope. Anything broken that the team passes – failed lights, loose thresholds, damaged mailboxes – is logged in the visit note for the managing agent.