1. Introduction

Our website, https://samyxcleaning.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6. Placed cookies

The cookies used on our website are grouped into the following categories.

Necessary

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieTypeDurationDescription
cookielawinfo-checbox-analytics011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional011 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy011 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

CookieTypeDurationDescription
__tawkuuid6 monthsThis cookie remembers you so that we can link chat conversations together to provide a better service. It expires within 6 months.
TawkConnectionTimesessionThis cookie is set by Tawk.to which is a live chat functionality. The cookie is used to remember users so that previous chats can be linked together to provide better and improved service.
twk_idm_keysessionThe twk_idm_key cookie is a session cookie that is added only if no twk_uuid is found. It is destroyed once the page is closed. Its purpose is concurrency control. If multiple pages are open at the same time, then multiple connection requests will be made at the same time. A unique identifier is generated to lock a page from making the connection first. Once a connection is made, it will release the lock and the rest of the pages will then be able to make the connection.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

CookieTypeDurationDescription
No cookies found

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

CookieTypeDurationDescription
_clck1 yearThis describes if this specific cookie , localStorage or other resource is responsible for sharing, collecting or storing direct or indirect personal data.
_clsk1 dayThis describes if this specific cookie , localStorage or other resource is responsible for sharing, collecting or storing direct or indirect personal data.
_ga2 yearsThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_ga_5W4E83XDT62 yearsThis cookie is installed by Google Analytics.
_gid1 dayThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

CookieTypeDurationDescription
cli_user_preferencepersistent1 yearKeeps track of the cookie consents for on the current domain.
CookieLawInfoConsentsession1 yearThe cookie is used to store the summary of the consent given for cookie usage. It does not store any personal data.

The below list details the cookies used in our website.

CookieTypeDurationDescription
__tawkuuid6 monthsThis cookie remembers you so that we can link chat conversations together to provide a better service. It expires within 6 months.
_clck1 yearThis describes if this specific cookie , localStorage or other resource is responsible for sharing, collecting or storing direct or indirect personal data.
_clsk1 dayThis describes if this specific cookie , localStorage or other resource is responsible for sharing, collecting or storing direct or indirect personal data.
_ga2 yearsThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_ga_5W4E83XDT62 yearsThis cookie is installed by Google Analytics.
_gid1 dayThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
cli_user_preferencepersistent1 yearKeeps track of the cookie consents for on the current domain.
cookielawinfo-checbox-analytics011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional011 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsentsession1 yearThe cookie is used to store the summary of the consent given for cookie usage. It does not store any personal data.
TawkConnectionTimesessionThis cookie is set by Tawk.to which is a live chat functionality. The cookie is used to remember users so that previous chats can be linked together to provide better and improved service.
twk_idm_keysessionThe twk_idm_key cookie is a session cookie that is added only if no twk_uuid is found. It is destroyed once the page is closed. Its purpose is concurrency control. If multiple pages are open at the same time, then multiple connection requests will be made at the same time. A unique identifier is generated to lock a page from making the connection first. Once a connection is made, it will release the lock and the rest of the pages will then be able to make the connection.
viewed_cookie_policy011 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

7. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

Cookie settings

9. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Samyx Ltd
Flat 3, 14 Saddlers Mews
United Kingdom
Website: https://samyxcleaning.com
Email: office@samyxcleaning.com
Office number: 020 34 88 33 34