End Of Tenancy Cleaning in London

A: We provide all cleaning materials and equipment for the London tenancy cleaning service. It's all included in the quotation price.

A: The number of cleaning experts depends on the size of your property. Our cleaning teams consist of one to four people.

A: We can clean windows externally if there is safe access to them. However, this is a separate service and is not included in the quotation price. You can always add windows cleaning from outside in your booking and we will add an additional price for it. If you add a balcony cleaning of your booking for Move Out cleaning, we will clean the balcony windows and frames from the outside.

A: All end-of-tenancy cleaning quotes provided are calculated on a fixed price basis. The price depends on the size and specifications of the property and the additional services you would like to add.

A: Yes, if you are not able to be at the property you can arrange someone to open for us or we can pick up and drop off the keys from preferable place for additional charge.

A: In this type of service, the property has to be empty from furniture if is not, then the cleaners are happy to move furniture. Due to Health and Safety regulations, one Cleaner will attempt to move only furniture that requires no more than one person.

A: Due to our extensive experience in this type of cleaning service in London and the many estate agencies, we have worked with for more than 10 years, we have learned exactly what it takes to make your agent or landlord happy with the cleaning. We do a deep clean of the entire property from top to bottom paying special attention to all the little details that your agent or landlord will notice.

A: There is a very strict policy on leaving properties in London. All estate agencies and Landlords want their rental properties to be in excellent condition when you move out so they can return your full deposit.

A: The parking fee is not included in the service price. You must provide a parking spot (big enough for a mini van) as close to the property as possible (within 50 to 150 meters). The cleaning team is coming fully equipped with all needed supplies to perform the service so they need to be able to easily bring in all the equipment from their vehicle. If you need any details in order to secure a parking permit, please contact us at least 24 hours prior to the day of the service. Please leave a direct contact number and expect an update via SMS or email from 5 pm to 7 pm the day before the service. If the client cannot provide a parking permit and we can’t find any free parking spots then the client must cover the parking fee. If the property is located in the congestion zone, the client will be asked to cover the charge.

A: Yes, you can clean the property yourself but it is not a good idea and you have to keep in mind a few things. - Some estate agencies and landlords require professional cleaning to be done in order to refund your deposit. - Can you be sure to clean all the details that will be inspected? - You have to consider the time you will spend as you most likely will use unprofessional cleaning products which will increase scrubbing and cleaning time. - If any omissions are noted in the inventory check, in all likelihood, the estate agency or landlord will not respect your desire to go back and correct your mistakes. They will hire a professional cleaning company that will charge the full amount for a moving-out cleaning service.

A: Our EOT cleaning services are available to start between 8:00 am and 9:00 am. The second cleaning may start after the first one, but usually, we set a time between 1:00 pm and 2:00 pm. In exceptional cases, we can set up a third address for the day that starts around 5:00 pm. We can provide you with a cleaning service between Monday to Saturday subject to availability.

A: Because there is a real danger of damaging the wall and the paint, we do not wash painted walls and ceilings. We only dust them and remove cobwebs.

A: It always takes a long time for your freezer to fully defrost so please make sure it is defrosted one day in advance.

A: We will vacuum all carpets and soft furnishings meticulously. You can request additional services to get your carpets, and upholstery deep cleaned at an extra fee but we will offer you a discounted price if you book more than one cleaning service with us.

A: If you have carpets or sofas in most cases your landlord or estate agency will require professional hot water extraction cleaning. However, you need to double-check your tenancy agreement. Please note that we offer carpet cleaning services at affordable prices when you combine them with our end of tenancy cleaning.

A: Cleaners can lightly dust the blinds as part of the standard service. The deep cleaning of the blinds is also available at an extra fee.

A: When lightly dusting the blinds, it is possible that dust remains and we do not give a guarantee in this case. During the deep cleaning of the blinds, it is possible to remove them to be thoroughly cleaned of dust, grease and layers of smoke, in which case we provide a guarantee for their cleaning.

A: In fact, it is recommended that you are not present at the site during this cleaning due to health and safety considerations. As long as you can arrange access to your property, we can do the cleaning. We could also collect and return the keys for a small fee.

A: Yes, there are a few things that need to be done on your side prior to the service, in order for it to be carried out to the highest quality. Firstly, the property needs to be emptied of personal belongings and the fridge/freezer emptied and defrosted. Secondly, it's best if all of the rubbish and leftovers have been bagged and binned. And lastly, we will need you to provide electricity, running hot water, and working lights so that we can give you the best end-of-tenancy cleaning you can get.

A: No. All we need is to have access to the property at the time of the service booked. You may leave the key to the concierge and inform them or find somebody else to meet the professionals for you.

A: Our professional cleaning services in London are available in almost all areas within zones 1-5.

A: Yes. The deep oven cleaning is part of our end-of-tenancy service. You just need to let us know what type of oven you have - single oven, double oven, range oven, etc.

A: Our end-of-tenancy cleaning service is fully guaranteed. We usually provide a72 hours guarantee period. If there is anything left not cleaned or not cleaned to a satisfactory result, through human error, and you inform us by email within the guarantee period, we will be more than happy to go back and rectify it FREE of charge as soon as we can (usually within 3 days of receiving a complaint)! You must provide us with access to the property to do the re-clean. Please note that we do not offer refunds!

A: We guess you want to hire a cleaning company that you can trust and that will do the best for you. If so, that's exactly what we do. We have been doing this type of cleaning every day for many years and that makes us very experienced. In addition, we know how stressful a move can be, so we look to make it as easy as possible for you.

A: We are happy to offer you hot water extraction for deep cleaning of your carpets as an additional service to your move-out cleaning service at a promotional price.

A: We use hot water extraction with a very strong vacuum. However, avoid stepping on the carpets and rugs at least 12 hours after cleaning them to prevent re-soiling and deformation of the fibers.

A: The one-off cleaning is usually for people who live on the property and want a one-time service. On the other hand, an end-of-tenancy cleaning is a standard and is much more deep cleaning. Also, End of lease cleaning has a guarantee period after the cleaning as opposed to one-off cleaning.

A: Your landlord can't make you pay for a professional cleaning service, but they may deduct the amount from your security deposit. Some landlords also require an invoice from a cleaning company in order to give you back your deposit.