End of tenancy cleaning is the deposit clean – the deep, room-by-room clean measured against your check-in inventory when you hand the keys back to the landlord or letting agent. East Sheen sits in the London Borough of Richmond upon Thames, a leafy, family-oriented pocket of SW14 between Richmond and Barnes, with Sheen Gate opening straight onto Richmond Park. Its rental stock is led by 1930s inter-war semis and detached houses on streets such as Queen’s Ride, Palewell Park Drive and Sheen Lane, with a smaller run of Victorian and Edwardian terraces near Mortlake station and converted flats along Upper Richmond Road West.
That housing shapes the clean. The 1930s houses carry original bay windows, decorative entrance-hall and kitchen tilework, original floorboards and period joinery, all of which are inspected closely at check-out and need the right products rather than a quick wipe. Family homes here are usually carpeted in the bedrooms, and carpet condition is one of the most common causes of a deduction on the larger properties. We clean to the check-out inventory standard the local agents and clerks score against, room by room, so the property is handed back the way the report expects to find it.
The price is fixed by the number of bedrooms and shown before you book – studio £156, one-bed £198, two-bed £232, three-bed £267, four-bed £349, all inc VAT. A four-bedroom detached house with period features and a garden is cleaned at the same fixed figure as any other four-bed; there is no surcharge for original floorboards, decorative tiling or a Palewell Common outlook. If a property turns out far dirtier than described at booking, we agree any change with you first – there is no bill sprung on the cleaning day.
Every clean comes with £1,000,000 public liability insurance and DBS-checked cleaners, and carries a 72-hour re-clean: if the check-out report flags a listed item within 72 hours, the team returns and puts it right at no charge. A re-clean is not a deposit-back guarantee – the deposit decision is the landlord’s – but it covers anything the clerk lists, and you get a VAT receipt for the checkout file.
The quickest way to get a cleaning service quote is to use our booking form. We'll consider your needs and send you a personalised quote as soon as possible.
Our service begins at first contact. We take you through the entire journey, from booking to cleaning, in a most enjoyable manner. Satisfaction every step of the way.
Once you confirm the quote, we'll leave you in the capable hands of our cleaners. Now, all you have to do is to enjoy your free time with a smile on your face.
Room-by-room tasks the team works through, matched to what letting agents and inventory clerks check at the check-out.
The kitchen is where most check-outs are won or lost. Oven cleaning is included in the fixed price, and the hob, extractor, splashbacks, worktops and the inside of every cupboard are cleaned along with it. Freestanding and integrated appliances are cleaned inside and out – we ask you to defrost the fridge and freezer the day before so they can be finished properly. East Sheen runs on Thames Water’s hard Richmond supply, so limescale builds on taps and around sinks and is descaled rather than wiped over.
Bathrooms are the second scored zone. Shower screens, tiles, grout, chrome fittings and taps all collect limescale on this supply, and standard bathroom spray does not shift it to inspection standard. We apply specialist descalers with the right dwell time, clean the sealant and extractor, and polish the glass and mirrors so the surfaces read clean under the clerk’s light rather than just looking wiped.
The 1930s period features are the detail that separates an East Sheen clean from a generic one. Original bay windows have their frames and sills cleaned as well as the interior glass; decorative entrance-hall and kitchen tilework is treated with products that lift grime without stripping the original glaze; and original floorboards are cleaned with wood-safe, pH-neutral products rather than anything that dulls the finish. Picture rails, cornicing and period joinery are dusted down as part of the same sweep.
Floors and the finishing pass complete the checklist. Carpets – common in the bedrooms of the larger family homes – are vacuumed, with hot-water extraction available as an add-on where the check-in inventory recorded them clean. Hard floors, skirting boards, doors, switches and light fittings are wiped, and cobwebs removed. Windows are cleaned on the inside as standard, glass, sills and frames; exterior glass is only done where it is low and can be reached safely, agreed and priced separately, so nothing is promised that cannot be delivered.
East Sheen’s period houses call for method rather than muscle. Original floorboards are cleaned with wood-safe, pH-neutral products only – standard floor cleaners strip the finish and leave a dull patch a clerk will note. Decorative entrance-hall and kitchen tilework is worked with the right products and dwell time so the grime lifts but the original glaze stays intact. Bay-window frames and sills are cleaned alongside the interior glass, because on the 1930s stock these are inspected as one feature.
Hard water is the constant across SW14. Thames Water’s Richmond supply deposits calcium carbonate on shower screens, bathroom tiles, chrome fittings and kitchen taps at a rate ordinary spray cannot clear. We use specialist descalers, applied with proper dwell time, so the limescale is dissolved rather than smeared – the difference between a bathroom that looks clean and one that passes an inventory clerk’s inspection.
Floors and carpets are matched to what they are. Carpeted bedrooms in the larger family homes are vacuumed thoroughly, with hot-water extraction available as an add-on where the inventory recorded them clean and a deduction is a real risk. Engineered, parquet and luxury-tile floors are cleaned barely damp with non-abrasive technique, so no water sits in the joints or dulls the surface. Each floor type is treated on its own terms rather than with one all-purpose method.
Honesty about condition is part of the service. A scratch on a floorboard, an etched worktop, a chipped tile or a worn hinge is photographed and reported as existing damage – not scrubbed at in the hope of hiding it. We clean dirt to the check-out standard; we do not disguise damage, because a clerk will find it and an honest handover protects you more than a cover-up ever would.
A: End of tenancy cleaning includes a full top-to-bottom clean of the entire property, following a fixed inventory checklist. The service covers kitchens, bathrooms, living areas, appliances, fixtures, and fittings, ensuring the property is ready for inspection.
A: Letting agents and landlords in London require the property to meet professional cleanliness standards before returning your deposit. A proper end of tenancy clean reduces the risk of deductions and failed inventory reports.
A: The clean follows a checklist built around what inventory clerks actually score at London check-outs, shaped by years of cleaning for tenancy handovers. That covers appliances inside and out, limescale-prone areas, and the hidden zones that trigger most deductions. Oven cleaning and VAT are in the fixed price, and a 72-hour re-clean stands behind the work.
A: Yes. Every end of tenancy clean carries a 72-hour re-clean. If the check-out report or your landlord flags an item covered by the agreed checklist within 72 hours of completion, the team returns and re-cleans it free of charge, subject to access. This is the only guarantee we offer, and it applies to end of tenancy cleaning only.
A: If the report cites a cleaning item on the agreed checklist and it is raised within the 72-hour window, we re-clean the affected areas at no extra cost. Most flagged items are resolved in a single focused visit. Refunds are not offered; the re-clean is how the result gets corrected before the deposit conversation goes any further.
A: Yes. All cleaning professionals are covered by Public Liability insurance up to £1,000,000. This covers accidental damage to property during the cleaning process.
A: Cleaning time depends on the size and condition of the property. A small flat in good shape may take 3-4 hours, while larger or heavily used homes can take most of the day. The service finishes once the full checklist is covered, whatever the clock says.
A: No, you don’t need to be present. You can give access through someone else, leave keys with the concierge, or book key collection and return for a small additional fee. Most clients prefer not to be at the property during cleaning.
A: Before the service, please remove all personal items, defrost the fridge/freezer, and bag any leftover rubbish. Ensure electricity, hot water, and lighting are available so the team can work safely and efficiently.
A: Yes. Please make sure the freezer is fully defrosted at least 24 hours in advance. This allows the team to clean it thoroughly without delays or risk of water damage.
A: Yes. All materials, tools, and professional-grade cleaning products are provided and included in the price. You don’t need to supply anything.
A: The team size depends on the property. For smaller flats, one or two cleaners may be enough. For larger homes, we usually send a team of three or four to ensure the work is completed efficiently and to standard.
A: No. External window cleaning is not included in the standard quote. It can be added as an extra service if safe access is possible. Balcony window exteriors are included if balcony cleaning is booked.
A: Yes. Deep oven cleaning is included. We ask that you specify the oven type - single, double, or rangе, when booking so we can assign the proper time and tools.
A: End of tenancy cleaning is usually performed in unfurnished or mostly empty properties. If lightweight furniture remains, it can be moved by the cleaners - only if it can be safely handled by one person.
A: Please arrange parking within 50-150 metres of the property. If a permit is needed, sort it in advance. Where only paid parking is available, parking and congestion charges are covered by the client. Keys or codes can be logged with the booking if you cannot be there.
A: Morning slots (8:00-9:00 am), early afternoon slots (1:00-2:00 pm), and in special cases late afternoon around 5:00 pm. Services run Monday to Saturday, and slots fill 1-2 weeks ahead in busy moving months, so book once your check-out date is set.
A: If the property is in the London Congestion Zone, the congestion charge will be added to your final invoice. We’ll inform you of this during booking confirmation.
A: No. Painted walls and ceilings are only dusted and cobwebs removed. We do not wash them due to the risk of damage to the paint or surface.
A: Vacuuming of carpets and soft furnishings is included. Deep steam cleaning (hot water extraction) is available as an additional service and can be added during booking.
A: In most cases, yes - especially if carpets or sofas were present during tenancy. Many landlords or letting agents expect hot water extraction to be performed. Always check your tenancy agreement for specific requirements.
A: Light dusting of blinds is included as standard. If you require deep cleaning (e.g. for greasy or smoke-covered blinds), it’s available for an additional charge.
A: Light dusting lifts loose surface dust but leaves a film on the slats. Deep cleaning means taking the blinds down where the fitting allows, soaking and wiping slat by slat, and drying before rehanging. Check-out reports photograph blinds against daylight, which is why the film shows even when the room looks clean.
A: We provide end of tenancy cleaning across most London postcodes, covering Zones 1 to 5. If you're unsure whether we operate in your area, contact us and we’ll confirm availability.
A: Yes. We offer cleaning services from Monday to Saturday. Sunday bookings are possible in some cases, depending on availability and may involve a surcharge.
A: We offer discounted rates when carpet cleaning is added to end of tenancy cleaning. The exact price depends on how many rooms are carpeted and their condition. You’ll receive the full quote before confirming the booking.
A: Carpets usually dry within 8 to 12 hours after steam cleaning. We recommend avoiding walking on them during this period to prevent re-soiling or fibre deformation.
A: End of tenancy cleaning follows a strict checklist and is designed to meet letting agent standards. One-off cleaning is more general, without a guarantee, and is usually used for spring cleaning or occasional refresh.
A: A landlord cannot require you to pay for professional cleaning - the Tenant Fees Act 2019 banned mandatory cleaning fees and clauses. What a landlord can do is claim from the deposit if the property is returned less clean than the check-in inventory records. That is why the practical standard is the inventory report, and why a checklist-based clean with an invoice settles most disputes before they start.
A: Fixed prices with VAT and oven cleaning included, a published room-by-room checklist built to the inventory standard, vetted and insured cleaners with £1,000,000 public liability cover, and a 72-hour re-clean tied to the check-out report. The aim is simple: give your deposit its best chance and keep the handover short.
A: The property should be emptied of personal belongings and rubbish. While pre-cleaning isn’t required, properties in extremely poor condition may affect duration or cost. If unsure, feel free to send us photos for review.
Booking is built around a fixed quote. You tell us the number of bedrooms and bathrooms and any extras such as carpet cleaning, and the price is set before you confirm – no hourly meter, no estimate that drifts on the day. You choose the date and time, with weekend and short-notice slots available in busy moving weeks, and the final figure is confirmed by email once the details are reviewed.
Access is easy to arrange. End of tenancy cleans run best on an empty or mostly empty property, so the team can reach every surface the inventory covers. You can be there to let us in or leave keys with the letting agent, a neighbour or a concierge; just let us know at booking. Defrosting the fridge and freezer the day before, and clearing any last belongings, lets the clean run to time.
Parking in East Sheen is straightforward compared with most of inner London. CPZ Zone ES1 operates only 10am to 12pm Monday to Friday – one of the lightest controlled zones in south-west London – so the team arrives before 10am or after midday, or books a weekend slot when the restriction does not apply. Where only paid parking is available, the parking charge is added to the invoice and confirmed with you first.
On the day, the team works the room-by-room checklist to the check-out standard and you receive a VAT receipt for the file – useful evidence for the inventory clerk and the deposit conversation. Mortlake station’s South Western Railway link to Waterloo keeps the team mobile across SW14 for same-week and short-notice moves, so a late check-out date is usually still workable.
Prices are fixed by the number of bedrooms and shown before you book – studio £156, one-bed £198, two-bed £232, three-bed £267 and four-bed £349, all inclusive of VAT. Oven cleaning and all materials are in the figure, and carpet cleaning can be added from £27. There is no bait-and-switch: the price you are quoted is the price you pay, and if the property is far dirtier than described, any change is agreed with you first.
| Property Type | End of Tenancy Cleaning | + Carpet Cleaning |
|---|---|---|
| Studio flat | Starting from£156 | Starting from+ £27 |
| 1 Bedroom | Starting from£198 | Starting from+ £27 |
| 2 Bedrooms | Starting from£232 | Starting from+ £32 |
| 3 Bedrooms | Starting from£267 | Starting from+ £35 |
| 4 Bedrooms | Starting from£349 | Starting from+ £42 |
| 5+ Bedrooms | Quote | Quote |
|
All cleaning materials and equipment are included in the final price. Every end of tenancy booking carries a 72-hour re-clean: if the check-out report flags an item on the agreed checklist, the team returns and puts it right at no charge. |
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Fill out the booking form for a fixed quote on your East Sheen move-out. Every quote covers supplies, equipment and oven cleaning, plus a 72-hour re-clean: if the check-out report flags a listed item, the team returns and puts it right at no charge.
Request a free quote from us and find out more about our availability!
East Sheen is an established, high-demand family suburb, and its rental market is priced and inspected accordingly. Leases on the larger 1930s and detached stock frequently carry a professional-cleaning expectation and a detailed check-in inventory, so the check-out is scored precisely against how the property was recorded on the way in. That is why a room-by-room clean measured against the inventory, rather than a general tidy, is what protects a deposit here.
The features that get flagged in SW14 are consistent. Original floorboards and decorative tilework in the 1930s houses, limescale on hard-water bathroom surfaces, and carpeted bedrooms in the family homes are the recurring deduction points. Properties fronting Palewell Common or near Sheen Gate also pick up spring pollen and grassland debris on external sills and patios, which shows at inspection – a reason to factor external surfaces into the handover where the tenancy covers them.
The practical standard everyone works to is the inventory report backed by evidence. A checklist clean finished to that standard, with a VAT receipt as proof the property was cleaned professionally, settles most disputes before they start – it gives the tenant something to point to and the landlord or clerk a clear record. That combination is what keeps a handover short and the deposit conversation simple.
The people who book move-out cleaning in East Sheen reflect the area: tenants protecting a deposit on a period or family home, landlords and agents maintaining high-value stock between tenancies, families moving locally or preparing a house for sale, and relocation managers arranging several handovers at once. What they share is a need for a reliable, inspection-grade result with a clear invoice – which is exactly what the fixed-price service is built to deliver.
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