Scheduling an end of tenancy cleaning without paying in advance is a recipe for disaster. Moving is, in itself, a symphony of carefully conducted plans and arrangements. Even the smallest hurdle along the way can put a monkey’s wrench in the process and cost you hundreds, even thousands of pounds.

In this case study for end of tenancy cleaning, we perform a careful examination of what happens when you “hire” (and we’re using the term loosely) the cheapest company you can find, and how we managed to ameliorate the process.

What our customers say about us

Excellent
Based on 66 reviews
2020-08-09

Samyx cleaning are amazing

Samyx cleaning are extremely professional, friendly and hard working. I can't recommend them any higher. I've use them for a end of tenancy cleaning and after there amazing work I've decided to hire them for regular weekly clean.
Rebecca Davis
2023-03-16

Samyx Cleaning left my home sparkling clean making...

Samyx Cleaning left my home sparkling clean making sure to clean every nook and cranny. Impressive attention to detail and also their team has arrived on time. I am sure that I can be confident to use them again the next time I am in need of professional home cleaning service and I will keep my review updated. Thank you!
Allen Bronson
2020-08-19

Very happy

Arrived on time, did a very good and fast job of the end of tenancy cleaning. Will be very happy to use them again.
Alexander Pushnitski
2023-01-25

Thorough and professional domestic cleaning

Amazingly professional service and very high cleaning standards. Most importantly the company welcomed feedback and always strives to improve the service they offer you.
Leo Nicholas
2022-10-27

It was a real pleaseure to deal with everyone from...

It was a real pleaseure to deal with everyone from Samyx Cleaning. I have booked my End of tenancy cleaning with Mark and his team and by far my expectations were exceeded. Professional, pleasant, friendly and very very hard-working people. Highly recommend the company and their so dedicated manner of work.
Carlos Sanchez
2021-11-19

I was impressed with

I was impressed with the professionalism and efficiency of Samyx Cleaning when they came to clean my house. I recommend them to anybody who wants a quick and efficient cleaning job done. They are also good value.
Fiona McNicoll
2020-09-08

I use Samyx cleaning on a weekly basis. Had two di...

I use Samyx cleaning on a weekly basis. Had two different cleaners and both of them were really good. Friendly and doing things right. I did not have any problems with the service and I'm a happy customer.
Meriam
2021-12-04

Would recommend

Good service. Communication with the people coordinating the service is good and clear. The cleaner did a good job and was very orderly. Would recommend.
Simon O.
2020-10-11

The cleaners did a great job at my house. I was ve...

The cleaners did a great job at my house. I was very impressed by their professional approach and attention to detail. I recommend you to try their services, if you really value your home.
Eylem
2020-10-10

We have a busy house with 3 kids which makes it a ...

We have a busy house with 3 kids which makes it a challenging place to clean. Ivanka has been cleaning with us now for about 3 weeks and always approaches the task with enthusiasm. She is friendly, hard-working and conscientious and has made a really positive impact on the rooms within our house.
Nurten Mehmed
2020-09-11

Absolutely the best

Absolutely the best. The level of service is just so high, so professional and accommodating and such pride taken in their work. Cannot recommend highly enough and will be suggesting to all of my friends.
Nezhlya
2020-09-11

Absolutely the best. The level of service is just ...

Absolutely the best. The level of service is just so high, so professional and accommodating and such pride taken in their work. Cannot recommend highly enough and will be suggesting to all of my friends.
Nezhlya Mehmed
2020-08-30

Amazing costumer services, and amazing company. I ...

Amazing costumer services, and amazing company. I am so lucky I found them. My wife get pregnant and she needed help for the house work. I booked Regular domestic cleaning twice a week. Our cleaner Zara is very good and hard working person. My wife is very happy after every cleaning. Thank you guys for your help.
Murtov
2022-09-12

Samyx is reliable cleaning company with high quali...

Samyx is reliable cleaning company with high quality and flexibility. I have a business and I used Samyx for several projects and I can say that they are spot on every time.
Stefan Stefanov Atanasov
2020-07-27

Absolutely amazing service!

Absolutely amazing service! I hired them before the Covid-19 situation. During the lock down we stopped the services for a while. Now then the measures have been released, we have started again. I was quite worried and I was pleasantly surprised. They follow strictly all the precautions must be taken. The cleaner wear a mask all the time and keep the social distance. When it comes to the cleaning they are absolutely professionals. Highly recommend them to everyone!
Rebecca Zegleman
2023-02-03

very nice and friendly service. cleaners very good...

very nice and friendly service. cleaners very good and attentive to detail.
Emmanuelle
2020-11-08

Deep Clean

We had a deep clean done before moving in (including carpet cleaning). The team arrived on time and the cleaning was checked by myself and Pepa at the end to ensure all was done to our satisfaction, and it was. Pepa was brilliant throughout the process and her communication was faultless.
Flo
2022-11-15

Very good service

Prompt arrival, the representatives viewed the requirements and discussed before starting. Friendly, efficient and thorough.
TERI BOWLER
2020-08-16

I am rating Samyx Cleaning with 5 stars, but defin...

I am rating Samyx Cleaning with 5 stars, but definitely would give and more if I could! I have used so far their carpet cleaning, end of tenancy cleaning and regular cleaning ( as I still use their regular cleaning once a week). All services are professionally delivered and quality. The technicians are always friendly and responsive. Definitely recommend Samyx for domestic cleaning tasks!
Oscar Garcia
2021-11-04

Professional friendly service on time

Professional friendly service on time and a fantastic job highly recommended
Tony Cosaitis

Overview

With a monthly rent of £2245 and a security deposit of £3365, this Shepherd’s Bush, W12 flat is by no means a big project. It’s the kind of project most cleaning companies lacking solid principles and professionalism would take if they’re free, and drop in a heartbeat should something more lucrative appear on the horizon.

house money savings

The Problem - Case Study Shepherd's Bush

Our client had already hired a different company for the move-out cleaning. However, at the last moment, the company cancelled the appointment because they were hired for a bigger property in the same time slot.

Since everything was arranged for the move and the due date for the end of tenancy cleaning was fast approaching, our client was scrambling to find a replacement company.

They contacted us and asked us if we could take the job. We answered them we were booked for the day and thanked them for calling us. But after the client explained the situation, we decided to do everything in our power to help.

We shuffled our schedule a little bit and offered them a time slot that worked for them. Then we asked them to pay for the service in advance. They were taken aback and initially hesitant, but after we explained why we ask for an upfront payment, they reluctantly agreed.

The Solution - Case Study Shepherd's Bush

We showed up in the booked time slot and did our job. Everything went without a hitch and both the client and property manager were happy with the results.

Case Study - ideas and solutions

Check our prices and availability

The Result - Case Study Shepherd's Bush

In the end, our client managed to get their full deposit back without resorting to overpaying another company for a same-day cleaning. Both the client and the property manager commended us for a job well done.