A successful Willesden handover starts before cleaning, with a written release plan for the entire private property. The studio price is £156 including VAT. Four further published bands cover one to four bedrooms. Professional materials and the accepted internal oven work are included, while carpet extraction remains an optional band-matched addition.
Build a room register from the actual layout, not the listing headline. Include every reception, kitchen, bathroom, WC, internal hall, private stair and fitted-storage run. Converted houses and flats above commercial frontage can have unusual access or internal divisions that a bedroom total does not reveal.
Open all included cupboards and appliance cavities. Cool the oven and defrost declared refrigeration by a safe method. Photograph grease, scale, smoke film, adhesive, renovation particles and heavy staining while wide room context is still available.
Cleaning can remove compatible accessible soil. It cannot reverse scratches, chips, missing coatings, failed sealant, structural moisture or permanent material change. Report those as condition or repair items. An eligible cleaning omission can be raised within 72 hours, but Samyx does not determine a deposit result.
Choose your flat or house size and see the fixed total with VAT before you book - the price does not change at the door.
Review the inventory-standard checklist and add carpet or upholstery cleaning if your tenancy agreement calls for it.
Pick a date, hand over keys or codes, and the team arrives fully briefed - we work around removals and inventory appointments.
The property is cleaned room by room against the checklist. If the check-out report flags a listed item, we return within 72 hours.
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The checklist should follow the risk of a visible missed item. Kitchens and sanitary areas come first because grease, carbon, scale and emptied storage require concentrated work. Dry rooms follow, then internal glazing and suitable floors are closed after nearby detailing.
| Risk zone | Reachable end condition | Customer preparation |
|---|---|---|
| Kitchen | Oven components, hob, accessible extractor, counters, sink, empty cabinets and listed appliance interiors cleaned compatibly. | Remove food; cool and empty machines. |
| Bathrooms and WC | Ceramics, screens, fittings, mirrors, reachable tiles and floor addressed without treating damage as scale. | Expose surfaces and identify failed seals. |
| Living and sleeping rooms | Accessible ledges, doors, skirting, radiators, switches, empty wardrobes, inward glass and floors attended. | Remove possessions and list blocked edges. |
Private halls and stairs are included when declared; the building’s communal route is not silently added. Large furniture stays unless safe movement is agreed. Gardens, balconies, waste, repair, hazardous residue, outside glazing and restoration are separate matters.
Internal glass is limited to panes, frames and sills that can be reached safely from inside. Suitable hard floors are completed after nearby dusting and wet work so the final pass does not spread residue back across a finished route.
Carpet extraction changes the equipment and drying plan and applies only when purchased. Place the final inspection after treated textile and mopped floors have dried. Prevent movers or trades from crossing finished areas before the condition is recorded.
The 72-hour period starts when the booked service ends. A useful report contains the booking reference, NW10 address, inspection time, exact room, exact surface and focused photographs. Include one wider image so the location can be verified.
The office compares the report with the accepted checklist, declared condition and access available during cleaning. A potentially eligible omission is a reachable task that belonged to the confirmed service but was missed or left incomplete.
Condition is different from omission. Wear, scratches, chips, permanent staining, failed seals, structural mould and missing finishes cannot become additional cleaning through the reporting process. Neither can new dirt from movers, repairs, inspectors or incoming occupants.
Keep the property accessible. Keys, fobs, parking and any building authorisation must support a return visit. If the tenancy has already been handed over, arrange lawful access with the person now responsible for the property.
This route addresses eligible cleaning work only. It does not guarantee a deposit decision or override another party’s inventory opinion. Report promptly, preserve the surface after photographing it and avoid later work in the affected area until the issue has been reviewed.
The Willesden price table separates the base tenancy clean from optional carpet extraction. All base amounts include VAT, professional materials and internal oven cleaning within the accepted scope:
| Bedrooms | Cleaning | Add carpets | Combined booking |
|---|---|---|---|
| Studio | £156 | £27 | £183 |
| One | £198 | £27 | £225 |
| Two | £232 | £32 | £264 |
| Three | £267 | £35 | £302 |
| Four | £349 | £42 | £391 |
The cleaning column represents the declared private layout at the condition accepted before booking. It does not automatically absorb extra rooms, heavily blocked storage or appliances added later. Correct a mismatch before the visit so the written scope and amount remain aligned.
The combined amount is simple arithmetic, not a compulsory bundle. Where there is no carpet, or the fibre is unsuitable for extraction, use the cleaning column and register the actual floor material.
Five bedrooms or more require an individual quotation. So can a smaller property with two kitchens, unusually large receptions, numerous washrooms, extensive fitted storage or several internal levels. Confirm all rooms, appliance interiors, optional extraction, access and the final total before the appointment date.
| Property Type | End of Tenancy Cleaning | + Carpet Cleaning |
|---|---|---|
| Studio flat | Starting from£156 | Starting from+ £27 |
| 1 Bedroom | Starting from£198 | Starting from+ £27 |
| 2 Bedrooms | Starting from£232 | Starting from+ £32 |
| 3 Bedrooms | Starting from£267 | Starting from+ £35 |
| 4 Bedrooms | Starting from£349 | Starting from+ £42 |
| 5+ Bedrooms | Quote | Quote |
|
All cleaning materials and equipment are included in the final price. Every end of tenancy booking carries a 72-hour re-clean: if the check-out report flags an item on the agreed checklist, the team returns and puts it right at no charge. |
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The fixed band works when the bedroom number broadly represents an ordinary private layout in a declared condition. Move to an individual assessment when layout, contamination or access makes that assumption unreliable.
| Trigger | Evidence needed | Why the band may change |
|---|---|---|
| Extra functions | Room list and wide images | Second kitchen, many bathrooms, large storage or several private floors |
| Special condition | Wide and close photographs | Smoke, pest residue, adhesive, paint or renovation particles need review |
| Difficult route | Key, stair, lift and parking map | Time and equipment movement differ from normal entry |
The assessment should produce one written decision: retain the fixed band, add an identified extra, or issue a tailored total. That decision belongs before travel, while photographs and access information can still be clarified.
Name the material under the soil. Marble, timber, laminate, wool, lacquer and plated fittings cannot be treated as interchangeable. Missing finish, scratches, chips, failed grout, failed sealant and moisture inside the fabric of the building remain maintenance or condition matters.
Unagreed rubbish removal, external windows, hazardous matter, unsafe-height work, gardens, balconies, communal areas, repairs and restoration are outside the fixed band. Recording these limits before payment keeps the quotation honest and prevents a different project appearing on arrival.
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| Before release | Complete removals and repairs; take away food, rubbish, tools and packaging. |
| Before arrival | Empty included storage, test utilities and every key, fob and code. |
| Before inspection | Stop further traffic, ventilate, allow textile to dry and retain re-entry. |
Cleaning should be the last working operation. If movers, decorators or maintenance staff return afterwards, they can replace dust, create marks or block evidence of the completed condition.
Follow appliance safety instructions. The oven must be cool. Declared refrigeration should be defrosted without flooding, and electricity and hot water should remain available. Unlock internal windows and disclose broken controls or loose fittings.
Confirm who holds each key and when it must be returned. Flats with communal doors need both building and private access. If reception or a managing party controls the lift, authorise the team in advance rather than relying on a resident being present.
Extracted carpets need ventilation and a traffic-free interval. Schedule the inspection after that interval. For the next 72 hours, keep a lawful route back into the property in case an accepted cleaning omission needs attention.
A: End of tenancy cleaning includes a full top-to-bottom clean of the entire property, following a fixed inventory checklist. The service covers kitchens, bathrooms, living areas, appliances, fixtures, and fittings, ensuring the property is ready for inspection.
A: Letting agents and landlords in London require the property to meet professional cleanliness standards before returning your deposit. A proper end of tenancy clean reduces the risk of deductions and failed inventory reports.
A: The clean follows a checklist built around what inventory clerks actually score at London check-outs, shaped by years of cleaning for tenancy handovers. That covers appliances inside and out, limescale-prone areas, and the hidden zones that trigger most deductions. Oven cleaning and VAT are in the fixed price, and a 72-hour re-clean stands behind the work.
A: Yes. Every end of tenancy clean carries a 72-hour re-clean. If the check-out report or your landlord flags an item covered by the agreed checklist within 72 hours of completion, the team returns and re-cleans it free of charge, subject to access. This is the only guarantee we offer, and it applies to end of tenancy cleaning only.
A: If the report cites a cleaning item on the agreed checklist and it is raised within the 72-hour window, we re-clean the affected areas at no extra cost. Most flagged items are resolved in a single focused visit. Refunds are not offered; the re-clean is how the result gets corrected before the deposit conversation goes any further.
A: Yes. All cleaning professionals are covered by Public Liability insurance up to £1,000,000. This covers accidental damage to property during the cleaning process.
A: Cleaning time depends on the size and condition of the property. A small flat in good shape may take 3-4 hours, while larger or heavily used homes can take most of the day. The service finishes once the full checklist is covered, whatever the clock says.
A: No, you don’t need to be present. You can give access through someone else, leave keys with the concierge, or book key collection and return for a small additional fee. Most clients prefer not to be at the property during cleaning.
A: Before the service, please remove all personal items, defrost the fridge/freezer, and bag any leftover rubbish. Ensure electricity, hot water, and lighting are available so the team can work safely and efficiently.
A: Yes. Please make sure the freezer is fully defrosted at least 24 hours in advance. This allows the team to clean it thoroughly without delays or risk of water damage.
A: Yes. All materials, tools, and professional-grade cleaning products are provided and included in the price. You don’t need to supply anything.
A: The team size depends on the property. For smaller flats, one or two cleaners may be enough. For larger homes, we usually send a team of three or four to ensure the work is completed efficiently and to standard.
A: No. External window cleaning is not included in the standard quote. It can be added as an extra service if safe access is possible. Balcony window exteriors are included if balcony cleaning is booked.
A: Yes. Deep oven cleaning is included. We ask that you specify the oven type - single, double, or rangе, when booking so we can assign the proper time and tools.
A: End of tenancy cleaning is usually performed in unfurnished or mostly empty properties. If lightweight furniture remains, it can be moved by the cleaners - only if it can be safely handled by one person.
A: Please arrange parking within 50-150 metres of the property. If a permit is needed, sort it in advance. Where only paid parking is available, parking and congestion charges are covered by the client. Keys or codes can be logged with the booking if you cannot be there.
A: Morning slots (8:00-9:00 am), early afternoon slots (1:00-2:00 pm), and in special cases late afternoon around 5:00 pm. Services run Monday to Saturday, and slots fill 1-2 weeks ahead in busy moving months, so book once your check-out date is set.
A: If the property is in the London Congestion Zone, the congestion charge will be added to your final invoice. We’ll inform you of this during booking confirmation.
A: No. Painted walls and ceilings are only dusted and cobwebs removed. We do not wash them due to the risk of damage to the paint or surface.
A: Vacuuming of carpets and soft furnishings is included. Deep steam cleaning (hot water extraction) is available as an additional service and can be added during booking.
A: In most cases, yes - especially if carpets or sofas were present during tenancy. Many landlords or letting agents expect hot water extraction to be performed. Always check your tenancy agreement for specific requirements.
A: Light dusting of blinds is included as standard. If you require deep cleaning (e.g. for greasy or smoke-covered blinds), it’s available for an additional charge.
A: Light dusting lifts loose surface dust but leaves a film on the slats. Deep cleaning means taking the blinds down where the fitting allows, soaking and wiping slat by slat, and drying before rehanging. Check-out reports photograph blinds against daylight, which is why the film shows even when the room looks clean.
A: We provide end of tenancy cleaning across most London postcodes, covering Zones 1 to 5. If you're unsure whether we operate in your area, contact us and we’ll confirm availability.
A: Yes. We offer cleaning services from Monday to Saturday. Sunday bookings are possible in some cases, depending on availability and may involve a surcharge.
A: We offer discounted rates when carpet cleaning is added to end of tenancy cleaning. The exact price depends on how many rooms are carpeted and their condition. You’ll receive the full quote before confirming the booking.
A: Carpets usually dry within 8 to 12 hours after steam cleaning. We recommend avoiding walking on them during this period to prevent re-soiling or fibre deformation.
A: End of tenancy cleaning follows a strict checklist and is designed to meet letting agent standards. One-off cleaning is more general, without a guarantee, and is usually used for spring cleaning or occasional refresh.
A: A landlord cannot require you to pay for professional cleaning - the Tenant Fees Act 2019 banned mandatory cleaning fees and clauses. What a landlord can do is claim from the deposit if the property is returned less clean than the check-in inventory records. That is why the practical standard is the inventory report, and why a checklist-based clean with an invoice settles most disputes before they start.
A: Fixed prices with VAT and oven cleaning included, a published room-by-room checklist built to the inventory standard, vetted and insured cleaners with £1,000,000 public liability cover, and a 72-hour re-clean tied to the check-out report. The aim is simple: give your deposit its best chance and keep the handover short.
A: The property should be emptied of personal belongings and rubbish. While pre-cleaning isn’t required, properties in extremely poor condition may affect duration or cost. If unsure, feel free to send us photos for review.
Provide the complete NW10 address, building number, flat, floor and postcode. A direction such as Willesden Green or Willesden Junction does not identify the correct entrance. Add the name shown on the intercom and a contact who will answer when the team arrives.
Map every controlled threshold: communal front door, private door, internal stair, reception, gate, lift and alarm. Test all keys and codes. When the key is held off site, state the collection address, person, travel time and return deadline.
Parking controls differ across Brent streets. The customer should check the exact sign and arrange a visitor session, paid bay or other lawful option covering unloading, cleaning and departure. If extraction equipment is ordered, include the carrying distance, steps and lift dimensions.
TfL lists Willesden Green station in Zones 2 and 3. That helps with ordinary public-transport planning but does not establish proximity to an NW10 address or solve movement of equipment. Put the property-specific route in the confirmation.
Expanding Our Cleaning Services: Nearby Areas We Proudly Serve:
You can also find us providing cleaners in areas near you, including: Kensal Green, NW10; Stonebridge, NW10; Wembley, HA9; Kingsbury, NW9; Colindale, NW9; The Hyde, NW9; Cricklewood, NW2; Kilburn, NW6; Queens Park, NW6; Ladbroke Grove, W10; North Kensington, W10; Shepherds Bush, W12; Acton, W3; Wembley, HA0;