End of tenancy cleaning is the deposit clean – the deep, room-by-room clean measured against your check-in inventory when you hand the keys back to the landlord or letting agent. Mortlake sits on the south bank of the Thames in the London Borough of Richmond upon Thames, between Kew and Barnes, best known for the Boat Race finish at Chiswick Bridge and the Thames Path along the river. Its rental stock runs from Victorian terraces near the High Street and Thames Bank to riverside apartments in the former Stag Brewery redevelopment, period cottages and Arts and Crafts houses in the conservation streets around Holmesdale Avenue.
That riverside setting shapes the clean. Deposits here are withheld on the usual inventory points – kitchen appliances, limescale, floors – but Mortlake’s Thames-side properties carry their own recurring issue: condensation and damp on the lower window panes and around bathroom window reveals and extractor vents. A clerk inspects for it, so we clean it properly and, where it is a recurring condensation problem rather than neglect, record the condition honestly. We clean to the check-out inventory standard the local agents and clerks score against, room by room.
The price is fixed by the number of bedrooms and shown before you book – studio £156, one-bed £198, two-bed £232, three-bed £267, four-bed £349, all inc VAT. A two-bedroom Victorian terrace on Thames Bank is cleaned at the same fixed figure as any other two-bed; there is no surcharge for period features, a river outlook or a courtyard garden. If a property turns out far dirtier than described at booking, we agree any change with you first – there is no bill sprung on the cleaning day.
Every clean comes with £1,000,000 public liability insurance and DBS-checked cleaners, and carries a 72-hour re-clean: if the check-out report flags a listed item within 72 hours, the team returns and puts it right at no charge. A re-clean is not a deposit-back guarantee – the deposit decision is the landlord’s – but it covers anything the clerk lists, and you get a VAT receipt for the checkout file.
Your home is your fortress. But even “fortresses” need to be cleaned. Otherwise, you risk a multitude of health problems caused by mould and dust, as well as pests. We help you manage those risks and keep your home clean and comfortable. All the while saving you time so you can focus on the things you enjoy.
We stand for excellence in both cleaning and customer care. Thus, we ensure you will receive the best customer care in the industry. Instead of an anonymous call centre, standing on hold and talking to different people who don’t care, you get a Samyx Cleaning representative responsible for your case.
We’re not the cheapest cleaning company in London and there’s a reason for that. We take extra care to ensure every customer receives a thorough cleaning service. We’d rather have fewer, yet happier clients than treating you like “just another job”. You get the best value for your money.
You’re here because you want to save time without compromising the cleaning. That’s why we’ve made our booking process easy and accessible, so you don’t waste time with confusing forms. With a few clicks, you can ensure your cleaning is well taken care of. Booking a professional cleaning service has never been this enjoyable.
The Thames is the factor that sets Mortlake apart. River-side properties collect condensation on the lower window panes and damp around the bathroom window reveals and extractor housings – it comes with the location, not the tenant. We clean the visible mould from the internal reveal and the vent cover, wipe and dry the frames and sills, and where the damp is a recurring condensation issue rather than something a clean will fix, we record the condition honestly so a clerk reads it as property maintenance, not neglect.
Mortlake’s period stock needs method rather than muscle. The Victorian and Edwardian terraces and the cottages near the High Street carry sash windows, original wooden floors and cast-iron fireplaces with tiled surrounds, and the Arts and Crafts houses in the conservation streets have heritage fixtures that the wrong product will mark. Wooden floors are cleaned with wood-safe, pH-neutral products; tiled fireplace surrounds are wiped without stripping the glaze; and sash runners and sills are cleaned as part of the window.
Hard water runs throughout SW14. Thames Water’s supply deposits limescale on shower screens, bathroom tiles, chrome fittings and kitchen taps at a rate ordinary spray cannot clear, so we use specialist descalers with proper dwell time – the difference between a bathroom that looks wiped and one that passes an inventory clerk’s inspection. This matters most in the riverside flats, where the damp and the limescale meet in the same bathroom.
Outside space and honesty finish the picture. Where the tenancy covers a courtyard or patio, the green algae that river moisture leaves on flagstones and low brickwork is scrubbed off, and seasonal debris from the towpath is cleared. And a scratch on a floorboard, a chipped tile or an etched worktop is photographed and reported as existing damage – not scrubbed at to hide it. We clean dirt to the check-out standard; we do not disguise damage, because an honest handover protects you more than a cover-up.
Prices are fixed by the number of bedrooms and shown before you book – studio £156, one-bed £198, two-bed £232, three-bed £267 and four-bed £349, all inclusive of VAT. Oven cleaning and all materials are in the figure, and carpet cleaning can be added from £27. There is no bait-and-switch: the price you are quoted is the price you pay, and if the property is far dirtier than described, any change is agreed with you first.
| Property Type | End of Tenancy Cleaning | + Carpet Cleaning |
|---|---|---|
| Studio flat | Starting from£156 | Starting from+ £27 |
| 1 Bedroom | Starting from£198 | Starting from+ £27 |
| 2 Bedrooms | Starting from£232 | Starting from+ £32 |
| 3 Bedrooms | Starting from£267 | Starting from+ £35 |
| 4 Bedrooms | Starting from£349 | Starting from+ £42 |
| 5+ Bedrooms | Quote | Quote |
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All cleaning materials and equipment are included in the final price. Every end of tenancy booking carries a 72-hour re-clean: if the check-out report flags an item on the agreed checklist, the team returns and puts it right at no charge. |
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Complete the booking form for a fixed quote on your Mortlake move-out – property size, bathrooms and any extras such as carpet cleaning. Every quote covers supplies, equipment and oven cleaning, plus a 72-hour re-clean: if the check-out report flags a listed item, the team returns and puts it right at no charge.
Request a free quote from us and find out more about our availability!
The kitchen is where most check-outs are won or lost. Oven cleaning is included in the fixed price, and the hob, extractor, splashbacks, worktops and the inside of every cupboard are cleaned along with it. Freestanding and integrated appliances are cleaned inside and out – we ask you to defrost the fridge and freezer the day before so they can be finished properly. Limescale from the hard Thames Water supply is descaled from the taps and around the sink rather than wiped over.
Bathrooms are the second scored zone, and in Mortlake’s riverside flats they carry both limescale and river-side damp. Shower screens, tiles, grout, chrome and taps are descaled with the right dwell time; the sealant and extractor are cleaned; and any condensation mould on the window reveal is treated and the frame dried. The glass and mirrors are polished so the surfaces read clean under the clerk’s light rather than just looking wiped.
Living rooms and bedrooms are cleaned down to the detail a check-out records. Skirting boards, picture rails, coving and the tops of doors are dusted and wiped; cast-iron fireplace surrounds and tiled hearths in the period terraces are cleaned with appropriate products; wardrobes and cupboards are done inside and out; and cobwebs are cleared from the corners. Carpets are vacuumed, with hot-water extraction available as an add-on where the check-in inventory recorded them clean.
Floors and the finishing pass complete the checklist. Original wooden floors are cleaned with wood-safe products, and hard floors, skirtings, switches and light fittings are wiped. Windows are cleaned on the inside as standard – glass, sills and frames, including the river-side condensation on the lower panes; exterior glass is only done where it is low and can be reached safely, agreed and priced separately, so nothing is promised that cannot be delivered.
Booking is built around a fixed quote. You tell us the number of bedrooms and bathrooms and any extras such as carpet cleaning, a conservatory or a utility room, and the price is set before you confirm – no hourly meter, no estimate that drifts on the day. You choose the date and time, with weekend and short-notice slots available in busy moving weeks, and the final figure is confirmed by email once the details are reviewed.
Access is easy to arrange. End of tenancy cleans run best on an empty or mostly empty property, so the team can reach every surface the inventory covers. You can be there to let us in or leave keys with the letting agent, a neighbour or the building concierge in the riverside developments; just let us know at booking. Defrosting the fridge and freezer the day before, and clearing any last belongings, lets the clean run to time.
Parking needs a little planning by the river. The Thames Bank and Mortlake controlled parking zone runs Monday to Saturday, roughly 8:30am to 6:30pm, so the team arrives before the restriction starts or times the visit around it, and weekend mornings are often the easiest slot. Where a resident permit or visitor bay is needed, let us know the arrangement at booking; where only paid parking is available, the charge is added to the invoice and confirmed with you first.
On the day, the team works the room-by-room checklist to the check-out standard and you receive a VAT receipt for the file – useful evidence for the inventory clerk and the deposit conversation. Mortlake station’s South Western Railway link to Waterloo, around 27 minutes, keeps the team mobile across SW14 for same-week and short-notice moves, so a late check-out date is usually still workable.
Tenants leaving a Mortlake rental are the core of the move-out market. Whether it is a room in a Victorian terrace near the High Street or a flat in a riverside development, they book a clean to protect a deposit against a detailed check-in inventory. Mortlake’s rental market moves quickly and its check-out standards are high, so a clean measured against the inventory, rather than a general tidy, is what protects the deposit here.
Landlords and letting agents are the second group. With the premium riverside apartments around the former Stag Brewery and the period and conservation-area stock turning over between tenancies, agents need a reliable cleaner for handovers and landlords want the property brought back to the check-in standard before viewings. A consistent, checklist-based result with a VAT receipt is what keeps their turnarounds on schedule.
Families and professionals moving within SW14 make up much of the rest – households changing homes near the river or the conservation streets, and renters in the newer Thames-side developments who value a property presented well for the next tenant. The recurring riverside issues, condensation and hard water, are exactly the points these clients want handled properly before an inspection.
What all of them share is a need for an inspection-grade result with clear proof of it. A room-by-room clean measured against the inventory, backed by a VAT receipt and a 72-hour re-clean if the check-out flags a listed item, gives the tenant something to point to, the landlord a clean handover and the agent a property ready to re-let – which is why the fixed-price service suits Mortlake’s mix of riverside renters, families and professional landlords alike.
Expanding Our Cleaning Services: Nearby Areas We Proudly Serve:
You can also find us providing cleaners in areas near you, including: Chiswick, W4; Putney, SW15; Richmond, TW10; Kew, TW9;