domestic and commercial cleaning - the differences

Domestic and commercial cleaning have been used interchangeably for way too long. Sometimes it’s done by customers, sometimes it’s other London cleaning companies, but it’s always wrong.

In this article, I’ll address the distinctions between the two. It’s important to know the difference between domestic and commercial cleaning because those are two entirely different conversations. 

I get why it’s confusing. Many people think hiring a professional makes it a commercial job. But this isn’t always the case. 

The easiest way we can help you with your particular needs is if we know what those needs are. So without further ado, let us begin.

What is domestic cleaning?

Domestic cleaning is any general cleaning service we conduct in your home or residential property. This mostly refers to regular domestic cleaning, one-off cleaning, or spring cleaning.

When you call us and say you need “domestic cleaning”, this is what we’ll assume you mean. While this is an umbrella term, it still mostly refers to general cleaning, unlike more specific types like oven cleaning or carpet cleaning.

However, make no mistake – just because it’s called “domestic cleaning”, doesn’t mean the service is any less professional. The moniker has nothing to do with the quality of the service or how well it’s conducted. It’s all about the location. But our cleaners still follow the same professional standards as in any commercial job.

Are after-builders and end of tenancy cleaning the same as domestic cleaning?

We often get calls from clients who want end of tenancy cleaning or after-builders cleaning and call it domestic cleaning. I get it – domestic cleaning would be cheaper while you think you receive the same service. But that’s not the case.

End of tenancy cleaning is a fixed-price, guaranteed service. You book it because you want to get your deposit back. The level of depth and following specific landlord and agency-approved checklists goes a long way to make that happen. 

After-builders cleaning is a service you get right after you’ve had a renovation and the builders have left everything in shambles. The amount of work it takes to get your new home in order before you can move in is incomparable to something like regular domestic cleaning.

End of tenancy cleaning and after-builders cleaning are specific services for a reason. They require a very different approach and toolset to accomplish successfully. You’re not doing yourself any favours by trying to work around specific benefits by booking domestic cleaning to save a few pounds.

What is commercial cleaning?

Commercial cleaning is any cleaning service we conduct in your business, be it an office, a store, a restaurant, etc. It’s a B2B cleaning service.

When you call us for “commercial cleaning”, we’ll assume you need cleaning for your business. And not simply domestic cleaning. Our overall offer will be a lot different.

Business needs are very different from what our clients need at home. For example, office cleaning can improve your clients’ impression of your business. It can also improve productivity and keep equipment in a good condition for longer.

These needs are different from what people normally need at home. So it makes sense those services are different from what you might expect to receive when you book domestic cleaning.  

Besides, the stakes for commercial cleaning are higher. A dirty office or a poorly maintained store can mean serious business losses. Not to mention it can be demoralising to work at an office that looks worse than a London backstreet. 


The difference between domestic and commercial cleaning should be an obvious one. One is for your home, one is for your business. It’s that simple. 

In order to receive the best service for your needs, you should be straightforward during the booking process. And, as always, we’re here for you if you need us

Samyx Cleaning - Branding Consultant, Author - Atanas
Author: Atanas Dzhingarov

Hi, I’m Atanas - brand consultant and writer. I’m helping Samyx Cleaning create the best cleaning company blog on the Internet. Join us on our journey and learn how to live a cleaner, healthier, happier life in the process.