Case Study Shepherd's Bush: How We Swooped in for an End of Tenancy Cleaning in Shepherd's Bush, W12

Scheduling an end of tenancy cleaning without paying in advance is a recipe for disaster. Moving is, in itself, a symphony of carefully conducted plans and arrangements. Even the smallest hurdle along the way can put a monkey’s wrench in the process and cost you hundreds, even thousands of pounds.

In this case study for end of tenancy cleaning, we perform a careful examination of what happens when you “hire” (and we’re using the term loosely) the cheapest company you can find, and how we managed to ameliorate the process.


With a monthly rent of £2245 and a security deposit of £3365, this Shepherd’s Bush, W12 flat is by no means a big project. It’s the kind of project most cleaning companies lacking solid principles and professionalism would take if they’re free, and drop in a heartbeat should something more lucrative appear on the horizon.

house money savings

What our customers say about us


Based on 158 reviews
Feb 2021
End of tenancy cleaning
Truly excellent service, from the quality of the cleaning which I receive in my ...
Matt Campbell
Feb 2021
End Of Tenancy
They do quality work, the cleaners are friendly, on time, efficient and thorough...
Debra Morton
Jan 2021
End of Tenancy Cleaning
The cleaners were great! My house is completely clean. I was very surprised. I h...
Farley Briggs
Mar 2021
One off cleaning
I had my entire home cleaned and Samyx Cleaning did a great job. The cleaners we...
Charlotte Fisher
Jan 2021
One off deep cleaning
Samyx Cleaning provided a great apartment cleaning this week. The maid was on ti...
Marisha Sullivan
Mar 2021
Deep Cleaning
We wanted to put our house for sale. Unfortunately, the tenants had left some ba...
Samantha Marquess
Mar 2021
Move-in Deep clean
Excellent service, friendly, great price, good job done on whole house. Would us...
Joseph Cooper
Jan 2021
Upholstery and Carpet cleaning
Great service offered by this amazing company. There is really good value for yo...
Isaac Conley
Jan 2021
One off cleaning
Samyx Cleaning is amazing! The staff, professionalism and quality of work is the...
Alyssa Ansbro

The Problem - Case Study Shepherd's Bush

Our client had already hired a different company for the move-out cleaning. However, at the last moment, the company cancelled the appointment because they were hired for a bigger property in the same time slot.

Since everything was arranged for the move and the due date for the end of tenancy cleaning was fast approaching, our client was scrambling to find a replacement company.

They contacted us and asked us if we could take the job. We answered them we were booked for the day and thanked them for calling us. But after the client explained the situation, we decided to do everything in our power to help.

We shuffled our schedule a little bit and offered them a time slot that worked for them. Then we asked them to pay for the service in advance. They were taken aback and initially hesitant, but after we explained why we ask for an upfront payment, they reluctantly agreed.

What our customers say about us


Based on 29 reviews
An excellent professional clean
An excellent professional clean. I will definitely use this service again.
Robert Sloan
Would recommend
Good service. Communication with the people coordinating the service is good and...
Simon O.
Professional friendly service on time
Professional friendly service on time and a fantastic job highly recommended
Tony Cosaitis
Amazing costumer services, and amazing company. I ...
Amazing costumer services, and amazing company. I am so lucky I found them. My w...
I have used Samyx cleaning and the service was gre...
I have used Samyx cleaning and the service was great. My tenant left the flat in...
Jake Conor
Brilliant service
I’m very happy with the service they did, Mariana was very kind and excellent ...
themockingjay lives
Great service, fast responsive and attention to de...
Great service, fast responsive and attention to detail. Would fully recommend th...
Amazing company
I rent a lovely flat in Kensington area from a agency. They suppose to rent the ...
Yang Lee
I hired Samyx cleaning for a regular cleaning. The...
I hired Samyx cleaning for a regular cleaning. They are amazing. The house is sp...
Charlie Thomas

The Solution - Case Study Shepherd's Bush

We showed up in the booked time slot and did our job. Everything went without a hitch and both the client and property manager were happy with the results.

Case Study - ideas and solutions

The Result - Case Study Shepherd's Bush

In the end, our client managed to get their full deposit back without resorting to overpaying another company for a same-day cleaning. Both the client and the property manager commended us for a job well done.